

Summary Profile | Mr. Swanson has 23 years experience in the fields of dispute resolution, negotiation, organizational development/culture change, facilitation, and leadership development/coaching, including serving 7 years as senior partner in the consulting firm of Carr Swanson & Randolph, and 12 years with the Federal Mediation and Conciliation Service (FMCS). He has provided a wide range of dispute resolution, facilitation, training, leadership development and dispute systems design services in the United States and abroad having worked with over 50 Federal, State, local and tribal governments and has trained over 3,000 mediators, leaders and negotiators. In addition to his extensive domestic practice, he is actively involved in international work, having provided dispute resolution and negotiation services, leadership development, training and conflict coaching assistance in 17 countries. Mr. Swanson has a Masters degree in Conflict Management as well as an undergraduate degree in cultural anthropology, both from George Mason University.
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Professional Experience | 2001 - Present, Senior Partner, Carr Swanson & Randolph, LLC Federal Mediation and Conciliation Service (FMCS) Commissioner (1996-2001) /Alternative Dispute Resolution Mediator (1993-1996)/ Mediation-Facilitation Training Specialist (1989-1993) |
Professional Focus | To help leaders and organizations become high performing using leading edge approaches to leadership development, coaching, conflict resolution and culture change.
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Education | 1989-92, George Mason University, Fairfax, VA, PhD Studies (not completed) 1988, George Mason University, Fairfax, VA, M.S., Conflict Management 1986 George Mason University Fairfax, VA, B.A., Cultural Anthropology MBTI Certified |
Partial Client List |
Medical University of South Carolina, Alaska Native Tribal Health Consortium, Indian Health Service, Office of the Comptroller of the Currency, Medical University of South Carolina, Internal Revenue Service, Department of the Treasury, National Geospatial Intelligence Agency (SENSA Solutions), Central intelligence Agency, Office of the Director for National Intelligence (Science Applications Corporation) , US Agency for International Development (ARD Inc., BearingPoint, Booz Allen Hamilton, Management Systems Incorporated, American Center for International Solidarity) Department of Interior, , Equal Employment Opportunity Commission, Federal Highways Administration, Department of State, National Indian Gaming Commission, Community Relations Service, Office of Personnel Management, Department of Agriculture, Department of Labor, Institute for Multi-track Diplomacy, Policy Studies Incorporated, Falmouth Institute, National Aeronautics and Space Administration, World Learning, Alaska Village Safe Water Program, Office of the Director for National Intelligence, Office of Tribal Self-Governance
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What Our Clients Say About Our Work
Process Design:
"We had never had anything formal in place for process design. With a reorganization and move to a new corporate facility, we recognized the need to look at how we could do things more efficiently. After considering a number of training/consulting organizations we decided to use Cheryl Foss to introduce the concept to our staff. She impressed our committee with her expertise in consulting and was able to customize a program for our needs. Cheryl was a pleasure to work with. She obviously knows her stuff and her style made it easy for our people to relate to. We are now using this to assess all our major processes in the credit union and have it as a measure in our Balanced Scorecard. It's been a great tool to really make sure we are doing things right!"
Doug, CAO, Federal Credit Union